IP Office for Engineers

To participate, you need to know and understand:
  • basic concepts of H323 and SIP
  • principles of operation of telephone exchanges (trunk, hunt-group, ARS, etc.)
  • basic concepts of data network technologies: IP and MAC addressing, switching, routing, virtual VLAN
  • protocols for access to active network equipment: telnet, ssh, https, console
Following the results of the workshop, you will be able to:
  • understand the architecture of the Avaya IP Office SE solution, its hardware and software components
  • , and familiarize yourself with the deployment methodology of the Avaya IP Office Server communication server
  • to familiarize yourself with the procedure for performing the initial configuration (Ignition)
  • to familiarize yourself with the installation of a redundant pair of Primary and Secondary servers
  • to familiarize yourself with the use of management software (IP Office Manager)
  • to familiarize yourself with the management of user accounts, including the administration of user functions (feature buttons)
  • to understand the settings of function activation codes (short-codes)
  • to familiarize yourself with the use of the web interface to manage the Avaya IP Office
  • solution, familiarize yourself with the connection line settings for connecting to PSTN and private PBX